Costa Coffee Grimsby

Welcome to Costa Coffee Grimsby, situated in the heart of the Freshney Place Shopping Centre at Baxtergate Square Mall. Known for its wide array of beverages and delightful pastries, Costa Coffee holds a special place in the community of Grimsby.

As you step into this café, you will notice the comfortable and open seating arrangement that invites you to linger a while. A mix of coziness and space creates an atmosphere perfect for both solitary coffee lovers and groups of friends. The café features two distinct areas: the vibrant main area filled with light and the quieter overflow section for those seeking a more intimate setting. There’s no shortage of places to relax and sip your favorite drink.

Customer reviews reflect a mix of experiences—many patrons rave about the exceptional quality of the drinks. From the delightful Millionaire Shortbread to the refreshing blueberry bubble frappé, there is something to satisfy every sweet tooth. Maggie N mentioned a specific fondness for the cakes, confirming their consistency and quality. Additionally, it seems that staff generally provide a good service, with Rebecca Taylor praising the helpfulness and politeness of the staff.

However, it’s essential to note some critiques regarding service speed. Reviewers like Anthony Slater and Ro Jo expressed concerns about wait times and perceived staff inefficiency, particularly during busy periods. While the standard of drinks remains high, some customers feel that a more streamlined operation would enhance the Costa experience in Grimsby.

Despite the mixed feedback, the overall atmosphere at Costa Coffee Grimsby is inviting, urging you to savor your cup of coffee and linger for just a bit longer. If you’re in the area and in need of a caffeine fix or a sweet treat, this café is definitely worth a visit. So grab a seat, enjoy your favorite drink, and soak in the lively ambiance.

Costa Coffee Grimsby Menu

Location

Address: Cafe, Baxtergate Square Mall, Grimsby Dn31 1ed, United Kingdom, Freshney Place Shopping Centre
Phone: (147) 235-7585

🕓 Work Hours
MON 8:30 - 17:00
TUE 8:30 - 17:00
WED 8:30 - 17:00
THU 8:30 - 18:30
FRI 8:30 - 17:00
SAT 8:30 - 17:00
SUN 10:00 - 16:00

Last Reviews

  • Author: Anthony Slater

    19 February 2025

    As you'd expect from a Costa.The service could be a bit quicker, as the staff not fully utilised, the Costa in Louth has someone taking orders and people making drinks. Here someone takes the order, then goes and makes the drinks.However, the standard of drinks still just as good, and I've not knocked stars off for this

  • Author: Ro Jo

    19 February 2025

    On my last couple of visits to this branch, I have waited + minutes in a queue to be served. I think today was the final straw as staff seemed completely out of their depth, yet also not in any real hurry to move things along. People in the queue were getting fed up and leaving.The till was mostly abandoned even with a long line of people waiting. When I worked in retail that would have been completely unacceptable. Then when they do serve, there is no acknowledgement of the wait or politeness in the greeting. You just feel as if you are adding to their workload rather than being a paying customer.If you get there first thing in the morning you can normally get served within - minutes, but anytime after about am and everything grinds to a halt. There seems to be no concept that some people are trying to grab a coffee on their way to work and don't have all day.It is obvious the staff are very disengaged from their work and really don't want to be there. Honestly, it's quite sad to see. Upper management really need to be investing in their training and teamwork skills. At the minute, nobody is leading or helping them to succeed.Having worked in customer service myself I know it's not an easy job. But this is no excuse for utterly abysmal service. If you are going to turn up to the job you have to be committed to it.Costa, you really need to help your main branch in Grimsby if you want to keep your customers. Something just isn't working here.

  • Author: Maggie N

    19 February 2025

    Comfortable, open sitting area (but also with a cosier overflow area). Not keen on the savoury food but the cakes are consistently good as are the drinks (today's blueberry bubble frappé was delightful). Service always good even when very busy - my favourite go-to coffee shop.(Photo is of Strawberry and Cream Frappé)

  • Author: Rebecca Taylor

    19 February 2025

    Coffee was lovely!! Millionaire shortbread was so tasty. The lady on the till was so nice, she helped me choose something different as I wanted a change. Very polite and helpful.The shop is so open and comfortable, was able to sit and chat and just enjoy the time spent at Costa.

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